Service and Repairs
Repairs or re-calibration of UCL products are made at the factory. Before returning any product, however, please contact UCL Customer Service for a Return Material Authorization (RMA). When requesting an RMA, you will need to provide the model number, serial number and as much information as possible about the nature of difficulty or reason for return. Once a repair or return has been approved, it will be issued an RMA number which must accompany the unit being returned. Estimates of repair charges are submitted to the customer for approval before any work is done, unless other wise directed. Returns must be shipped to the appropriate factory.

You can request an RMA number by telephone, fax or e-mail:
Products should be shipped pre-paid to:

Universal Cooperate Ltd.
46 Langham Rd Edgware,HA8 9EL The UK

Tel:  +44 7950 706898
Fax:  +44 208 9309346

NOTE: Please reference your RMA number on package and shipping documents when shipping and be sure to package the product carefully to prevent damage in transit.

E-mail: service@ucl-microwave.com